Patrick Carter Counselling ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.patrickcartercounselling.com, or engage with our services.

 

Website Information We Collect

 

We may collect and process the following personal information:

• Contact Information: Name, email address, phone number, and postal address.

• Session Data: Notes and records from counselling sessions.

• Website Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.

 

How We Use Your Information

Your personal information is used for the following purposes:

• Service Provision: To deliver counselling services and manage our relationship with you.

• Communication: To respond to your inquiries and provide information about our services.

• Legal Compliance: To fulfil our legal obligations and protect our rights.

 

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with third parties in the following circumstances:

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• Service Providers: Trusted partners who assist in operating our website and services, subject to confidentiality agreements.

• Legal Requirements: When required by law or to protect our rights and safety.

 

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

 

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 

Your Rights

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You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Rectification: Request correction of any inaccurate or incomplete data.

• Erasure: Request deletion of your personal information, subject to legal constraints.

• Restriction: Request limitation of processing under certain circumstances.

• Objection: Object to processing based on legitimate interests.

 

To exercise these rights, please contact us using the details provided below.

 

Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

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Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

 

Changes to This Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.